The way we think about effective service delivery in the impact investing sector is shifting. This transition to a virtual world – in an industry that defines itself as delivering real, tangible progress towards broad systemic problems – is both a challenge and an opportunity. For many service-oriented small businesses there’s an outsized opportunity to deliver value in a unique way. But this virtual domain also highlights the very real need – and pressure – to do right by our customers, clients, and teams.
We are joined by a panel of small business leaders working in impact investing, including Will Jacobsen (Kiva), Jenn Kenning (Align Impact), Chintan Panchal (RPCK) and David Press (Confluence Partners) who dig in on:
How small businesses can deliver high impact in a crisis (and are we best suited to do this?)
How we can leverage this moment to focus even further on our clients
What necessary pivots our organizations have had to make, and how we should maintain them
And what opportunities impact investing creates – or complicates – in sticking to our mission